Statement of Services to Citizens
Access to services
For Ministère services regarding employment, social solidarity or support for community action
Website
Telephone
Across Québec (toll-free): 1-888-643-4721
In person
The Ministère provides services for citizens mainly through the local employment centres (CLEs) located in Québec’s 17 administrative regions.
To find the nearest service point, see the Québec government blue pages in your telephone directory. Look for “Ministère de l’Emploi et de la Solidarité sociale,” under the applicable heading:
- Aide financière (financial assistance)
- Éducation et formation (education and training)
- Emploi et placement (employment and placement)
You can also locate a CLE by using the local employment centre locator available on our website.
Mailing address
Direction des plaintes et des relations avec les citoyens
Ministère de l’Emploi et de la Solidarité sociale
425, rue Saint-Amable, bureau RC 175
Québec (Québec) G1R 4Z1
Fax
418-643-4855
For services offered under the Québec Parental Insurance Plan
Website
www.rqap.gouv.qc.ca
Telephone
Across North America (toll free): 1-888-610-7727
Overseas: 1-416-342-3059 – Note that fees apply.
Mailing address
Centre de service à la clientèle
Québec Parental Insurance Plan
19, rue Perreault Ouest, 1er étage
Rouyn-Noranda (Québec) J9X 0A1
