Service Statement to Citizens
Access to departmental services
For services offered by the Ministère de l’Emploi et de la Solidarité sociale (other than Québec Parental Insurance Plan services)
Web Site
www.mess.gouv.qc.ca
Telephone
Québec City area:
418 643-4721
Elsewhere in Québec (toll-free):
1 888 643-4721
In person
The Ministère de l’Emploi et de la Solidarité sociale provides services for citizens mainly through the local employment centres (CLEs) located in Québec’s 17 administrative regions.
To find the closest point of service, see the governmental blue pages in your telephone directory. Under the entry “Ministère de l’Emploi et de la Solidarité sociale,” consult the appropriate heading:
- financial assistance
- social assistance
- education and training
- employment and placement
You can also find out how to contact a CLE by using the local employment centre locator available on the departmental Web site.
Mailing Address
Bureau des renseignements et plaintes
Ministère de l’Emploi et de la Solidarité sociale
425, rue Saint-Amable, RC 175
Québec (Québec) G1R 4Z1
Fax
418 643-4855
For services offered under the Québec Parental Insurance Plan
Web Site
www.rqap.gouv.qc.ca
Telephone
Throughout North America, toll-free: 1 888 610-7727
Overseas: 1 416 342-3059 – Please note that long-distance fees apply.
Mailing address
Centre de services à la clientèle
19, rue Perreault Ouest, 1er étage
Rouyn-Noranda (Québec) J9X 6N5
