To contact the Direction des plaintes et des relations avec les citoyens:
By telephone
Toll-free throughout Québec
Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 4:30 p.m.,
and Wednesday from 10:00 a.m. to 4:30 p.m.
General information: 1-888-643-4721
Complaints: 1-866-644-2251
In person or in writing
Direction des plaintes et des relations avec les citoyens
Ministère de l’Emploi et de la Solidarité sociale
425, rue Saint-Amable, RC 175
Québec (Québec) G1R 4Z1
By email, use the form found below
Note – If you do not receive a response within 10 working days, we suggest that you contact us again.