You can contact the Bureau des renseignements et plaintes in various ways.
By telephone
Mondays, Tuesdays, Thursdays and Fridays from 8:30 a.m. to 4:30 p.m.,
and Wednesdays from 10:00 a.m. to 4:30 p.m.
Toll-free throughout Québec
1-888-643-4721
Visit or write us
Bureau des renseignements et plaintes
Ministère de l’Emploi et de la Solidarité sociale
425, rue Saint-Amable, RC 175
Québec (Québec) G1R 4Z1
Using the following form
Note – The Bureau des renseignements et plaintes responds to requests for information and to complaints sent to it via the Internet as quickly as possible. However, depending on the email service you use, we may have difficulty sending you the information you requested. If you do not receive a response within ten working days, we suggest that you email us again.