Home > Client services
The Department offers users a range of services:
Centre de communication avec la clientèle
This call centre replies to all general inquiries concerning public employment and social solidarity services.
Centre des garants défaillants et Service aux parrainés
This centre sees to compliance with sponsorship agreements and provides integrated intervention that includes individualized support and counselling and making stakeholders awareness and accountable for their contractual obligations.
Centre spécialisé des demandeurs d'asile
This social solidarity service centre is intended for persons seeking asylum. It offers the Social Solidarity Program and the Social Assistance Program to eligible applicants.
Direction des plaintes et des relations avec les citoyens
The Direction des plaintes et des relations avec les citoyens provides information and treats complaints about Ministère programs and services.
Direction générale adjointe de la révision et des recours administratifs
This service gives you the opportunity to be heard and to express your opinion if, for example, you do not agree with a decision that has been handed down.
Employer Assistance Service
This service offered by Emploi-Québec is intended specifically for employers. It consists of frontline assistance designed to facilitate a handicapped person’s integration into the workplace.
Local employment centres (CLEs)
CLEs offer an array of services, including reception, multiservice areas and financial assistance services. Employment services are also available at most CLEs.
Monthly phone statement
This service makes it possible for you to produce your monthly statement by phone if you have no changes to declare about your circumstances since your last monthly statement.
Placement Assistance Centre
This centre provides information on the services offered by Emploi-Québec and assistance in using the Online Placement Internet application.
This section provides information about the Department’s regional branches.
Service des pensions alimentaires
This service determines support payment debts for which the Minister is subrogated by operation of law in the rights of the creditor.