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Client servicesHome > Client services 
 
Client servicesThe Department offers users a range of services: Bureau des renseignements et plaintesThis office provides general and specific information about Department programs and services. Centre de communication avec la clientèleThe purpose of this call centre is to answer all questions from the general public about social solidarity services. Centre des garants défaillants et Service aux parrainésThis centre sees to compliance with sponsorship agreements and provides integrated intervention that includes individualized support and counselling and making stakeholders awareness and accountable for their contractual obligations. Centre spécialisé des demandeurs d'asileThis social solidarity service centre is intended for persons seeking asylum. It offers the Social Solidarity Program and the Social Assistance Program to eligible applicants. Direction générale adjointe de la révision et des recours administratifsThis service gives you the opportunity to be heard and to express your opinion if, for example, you do not agree with a decision that has been handed down. Employer Assistance ServiceThis service offered by Emploi-Québec is intended specifically for employers. It consists of frontline assistance designed to facilitate a handicapped person’s integration into the workplace. Local employment centres (CLEs)CLEs offer an array of services, including reception, multiservice areas and financial assistance services. Employment services are also available at most CLEs. Monthly phone statementThis service makes it possible for you to produce your monthly statement by phone if you have no changes to declare about your circumstances since your last monthly statement. Placement Assistance CentreThis centre provides information on the services offered by Emploi-Québec and assistance in using the Online Placement Internet application. Regional branchesThis section provides information about the Department’s regional branches. Service des pensions alimentairesThis service determines support payment debts for which the Minister is subrogated by operation of law in the rights of the creditor. |
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