Payments and payment calendar
The monthly statement is a form that you have to complete and return to your local employment centre (CLE) by the 15 day of each month. You have to provide a monthly statement regardless of whether there have been any changes in your circumstances (family or financial situation, etc.).
The monthly statement is a form on which you indicate any change in your family, financial or other situation. As a rule, you must complete this form and return it to your local employment centre (CLE) as soon as a change occurs or no later than the 15 of each month. This way, the Department can adjust your next monthly benefit to reflect your new situation.
However, if you receive social solidarity allowances, you need return this form only if there is a change to declare.
Monthly statement by phone
You may make your monthly statement by phone if you meet the following criteria:
You can give the service a try, thanks to the monthly statement by phone simulator, by calling the toll-free number 1 866 374-0294.
Periods during which the service is available
Generally, you can make your monthly statement by telephone at any time of the day or night, from the 15 to the 20 of the month. However, on the 20 of the month, the service is available only until 4:00 pm.
Different dates in June and December
In June and December, you can make your monthly statement by telephone at any time of the day or night from the 10 to the 15 of the month.
Note: In certain circumstances, these dates may apply to other months as well.
For additional information, contact the Direction des plaintes et des relations avec les citoyens.
The claim slip is a document that enables you to obtain:
Although generally reserved for adults or families who are last-resort financial assistance recipients, the claim slip may, under certain conditions, also be issued to a dependent child who does not live at home, an adult, or a family who does not receive last-resort financial assistance benefits from the Department.
If you currently receive your last-resort financial assistance benefits in the form of a cheque, you can request to have them deposited directly into your bank account. This occurs on the 1 of the month or the working day preceding it.
Every month, you will also receive the monthly statement, claim slip and notice of deposit by mail. You must complete the monthly statement and return it to your local employment centre (CLE), as usual. If you fail to return it by the prescribed deadline or if the officer assigned to your file wants to meet with you to get information or check information contained in your file, you may be asked to go to pick up your cheque in person at the CLE.
Furthermore, all of the financial assistance to which you are entitled during the month is deposited directly into your account as it comes in. You will receive a notice of deposit for each amount.
You can register by completing the form (, 604 KB).
Remember to sign the form and return it to your CLE. If you have a joint bank account, both authorized individuals must sign the form.