Ministère du Travail, de l'Emploi et de la Solidarité sociale.
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Declaration of services to citizens and businesses

Access to our services

By internet

Ministère du Travail, de l’Emploi et de la Solidarité sociale: www.mtess.gouv.qc.ca

By telephone

  • For general information on the Ministère, on the programs and services of the Gouvernement du Québec and the Service québécois de changement d’adresse

    Monday to Friday, 8:00 a.m. to 8:00 p.m.
    Québec region: 418-644-4545
    Montréal region: 514-644-4545
    Elsewhere in Québec: 1-877-644-4545 (toll free)
    Hearing- or speech-impaired persons (TTY): 1-800-361-9596 (toll free)

  • For services related to the Québec civil status register and other public registers

    Monday to Friday, 8:30 a.m. to 4:30 p.m., except Wednesdays, when the services of the Directeur de l’état civil are available from 10:00 a.m. to 4:30 p.m.
    Québec region: 418-644-4545
    Montréal region: 514-644-4545
    Elsewhere in Québec: 1-877-644-4545 (toll-free)
    Hearing- or speech-impaired persons (TTY): 1-800-361-9596 (toll free)

  • For services related to the enterprise register (general questions)

    1-800-644-0075 (toll free)

  • For public employment services

    Monday to Friday, 8:00 a.m. to 8:00 p.m.
    Montréal region: 514-873-4000
    Elsewhere in Québec: 1-877-767-8773 (toll free)

  • For information about your social assistance file or our programs and services

Monday to Friday, 8:30 a.m. to 4:30 p.m.
Montréal region: 514-873-4000
Elsewhere in Québec: 1-877-767-8773 (toll free)

  • For services related to the Québec Parental Insurance Plan

    Monday to Friday, 8:00 a.m. to 8:00 p.m.
    Throughout North America: 1-888-610-7727 (toll free)
    Elsewhere: 1-418 643-7246 (long-distance charges apply)

  • For labour relations services

    Monday to Friday, 8:30 a.m. to 12 p.m., and 1:00 to 4:30 p.m.
    Québec region: 418-643-4817
    Elsewhere in Québec: 1-800-643-4817 (toll free)

  • To make a complaint or comment

    Monday, Tuesday, Thursday, Friday, 8:30 a.m. to 4:30 p.m. Wednesday, 10 a.m. to 4:30 p.m.
    Québec region: 418-644-2251
    Elsewhere in Québec: 1-866-644-2251 (toll free)

By mail or in person

Consult our website or call us to obtain the mailing addresses of our offices or to learn the location and business hours of the service counters nearest to you and the services they offer.

Last update: 2018-07-12 Top of Page

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